An account is not required, and you may continue to check out as a guest. Requesting and setting up an account before you place your order allows you to:

- Easily place, track, and manage orders

- Qualify for a quantity discount based upon product order history

- Save shipping and billing information for faster checkout

- View your order history and manage your contact information

Please note that quantity discounts cannot be applied after an order has been placed if checking out as a guest.

To request an account in the new CG Customer Portal, visit https://cgpcustomerdb.com.

On the CG Customer Portal landing page, click the “Request Account” button. Once your account request is received and approved, you will receive an email containing your account access information.  When you log in, you will be able to place an order by clicking the orange “Place New Order” button at the top of your account page.

Electronic products are typically delivered within 36 hours following placement of a complete order. Paper products are typically received within 10 days of placement of a complete order. 

Expedited shipping of paper products is possible, allowing for delivery in as little as 3 days; however, the cost of expedited shipping is the responsibility of the purchaser and must be agreed to in advance. 

CG products are subject to state sales tax depending upon each state's tax laws.

Purchasing Electronic BITS

The BITS are available electronically through an agencywide license or through a Tools on Devices (TOD) subscription. The eBITS allow users to:

- Read content from their desks

- Print unlimited copies of the tools in color or black and white

- Receive, at no additional cost, any future revisions to existing eBITS

- Receive, at no additional cost, ongoing maintenance and support for the eBITS

- Access an agency-based “dashboard” reflecting eBITS use by agency staff

- Produce user- and agency-based management reports on eBITS use

Contact us for the pricing of an agencywide license.

10 Steps to Risk Reduction Cards Cost

The 10 Steps to Risk Reduction cards are distributed free during trainings; however, if you would like to order the cards, they cost $5 each, there is a requirement for a minimum order of 10, and need to be ordered through customer service.  Contact us to place an order.

Supervisor's EBP BriefCASE USB Drives

Additional/replacement BriefCASE USB drives (e.g., if one has been lost) can be purchased for $30. Additional USB drives need to be ordered through customer service.  Contact us to place an order.

Carey Group (CG) does not sell to resellers except under limited circumstances. One of those circumstances is if you want to purchase a CG product but can only purchase from a certified vendor, which, in this circumstance, CG is not but the reseller (e.g., a company that supports your agency) is.

CG’s product pricing doesn’t change. That is, CG receives the full, regular purchase price when it sells to a reseller. Note, however, that normally resellers have a standard markup, so the price you pay through the reseller may be higher than the price you would pay if you purchased from CG directly.